VERBAL COMMUNICATION

VERBAL COMMUNICATION

INTRODUCTION

            In earlier lesson you have studied about the meaning, features and significance of communication in business management. Now you will be curious to know different types of communications. At what situation, which type of communication is required? What is the difference between verbal and non-verbal communication? How do you differentiate written and verbal communication? What may be advantages and limitations of verbal, non-verbal and signal communication? These simple questions are answered in the present lesson. In an organization there exists a number of possibilities of relationships among different components. Organizations are made of human beings who are social in nature. Hence, based on the needs and purposes, there are interactions among various elements of the organizations. The interaction is possible only through proper and smooth communication among these segments to achieve organizational goals. Verbal communication is possible through formal or informal interaction which is oral in nature. On the other hand, written communication is done in black and white. There are some other types of communication which neither require oral wordings nor written details. These are different body language, where different parts of body and its movements play significant role in exchange of information and ideas. Each type of communication has its own advantages and disadvantages.

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